Returns Policy

RETURN POLICY
Last updated February 01, 2022
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not
completely satisfied with your purchase for any reason, you may return it to us for a full refund only.
Please see below for more information on our return policy.

RETURNS
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items
must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS
To return an item, please email customer service at hello@cablechimp.co.uk to apply for a return, product needs to be in its original packaging and include your proof of purchase, and mail your return to the following
address:

Cable Chimp

Please note, you will be responsible for all return shipping charges. We strongly recommend that
you use a trackable method to mail your return.

REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return.
Please allow at least seven (7) days from the receipt of your item to process your return. Refunds
may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card
company. We will notify you by email when your return has been processed.

EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a
refund or exchange
Please Note
Sale items are FINAL SALE and cannot be returned.

QUESTIONS
If you have any questions concerning our return policy, please contact us at:
0118 907 9207
hello@cablechimp.co.uk